Unrivaled support, elevated services.

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Take your comfort and services
to a new level.

Battlenet supports more than 80 independent shops, with unique setup Powered by Battlenet. Concentrate on the core aspects of your business without the added burden of developing or managing complex software and technical infrastructure. Prioritize your customer experience and business growth.

CAFEPRO®

CafePro streamlines internet cafe management, ensuring user-friendly operations. Robust security prevents billing manipulation, GameInstall optimizes game management, continuous updates add features seamlessly. Automated tools like billing codes, barcode scanners, and card readers enhance efficiency for a smooth customer experience.

24/7 TECHNICAL SUPPORT

Technical support operates around the clock, ensuring accessibility via both phone and email, with no limitations on the number of incidents.

CRITICAL EQUIPMENT

Comprehensive support from procurement to installation and operation of critical equipment (Servers, Networking Equipment, Client Computers), provided by a specialized technical department.

Support in practice

With this service, you get the full computer operating platform of a Battlenet Gaming Station, configuration of the network, servers and Internet as well as the top time charge program Cafepro®.

Smooth Operation

All that you assume is the seamless operation of the store with your staff, leaving the bustle of daily engagement with the problems of the games and the computers to us.

Desktop

Οffers the full package of games, applications and media for the ultimate entertainment experience. Customizable to fit your brand’s identity!

24h Support

Technical support operates 24 hours, and is available by phone or via email, without limitations in number of events.

A fully modern solution for the full and effective internet cafe management created exclusively for owners, managers, employees and customers, without requiring technical knowledge and special training.

Increased Security Level

The new 5th generation Cafepro offers two additional innovative security systems that have never been applied to time charge applications:

Client Anti-Kill Technology
This technology does not allow termination of the Client program from task managers ensuring that no one will deliberately terminate Cafepro.
System Clock Guard
This application does not allow changing the time and date, thus avoiding any malicious attempt to fool the billing system.

Members Automation

There is no need to have a large store to realize how important it is while working to have no delays in serving your members in the cashier – especially in peak hours and days. Cafepro makes your job easier by offering a set of automated solutions in managing your members:

Numeric Code
Personal remote billing code
Barcode scanner
Magnetic card reader

Continuous updates with new features.

Cafepro evolves with you, but it also evolves itself in parallel! With the upgrading system incorporated, it ensures that all new versions that resolve potential weaknesses or bring revolutionary new features, will be installed without complicated technical procedures.

Game Management

GameInstall allows replication and synchronization of games and saves them from your store’s Game Server, to the local disk of the terminal. It also manages the keys and licenses of the most popular games in market. This means savings for the company (less purchased keys), a transparent support to your customers (automatic management of keys on all computers, without fear of “theft of”) and last but not least providing additional services to customers (saves the automatically transferred games regardless of the computer being used each time).

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