Privacy Policy

Notice of Personal Data Processing Pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”) and Law 4624/2019

“Battlenet Gaming Stations” welcomes you to its website (hereinafter referred to as the “Website”) and invites you to pay attention to the following notice, which is issued in accordance with Article 13 of Regulation (EU) 2016/679 regarding the protection of individuals concerning the processing of personal data, as well as the free movement of such data (“GDPR”).

This document records the processing carried out by the Data Controller, as defined below, through the Website, while clarifying that the information applies only to the Website, therefore excluding any website to which you may be redirected from the Website.

 

1. DATA CONTROLLER

The Data Controller is the company “ESPORTS CAFE P.C.” operating under the trade name “Battlenet Gaming Stations,” with registered office at 40 Vasileos Irakleiou St, Thessaloniki, 54623, Greece, email address: [email protected], and phone number: +30 231 051 2500 (hereinafter the “Company”).

The Company manages the Website and determines the purposes and means of processing your personal data in accordance with the Regulation and the applicable laws in general.

The Company has also appointed LANCOM LTD as its representative for personal data protection issues, with whom you can communicate directly to exercise your rights or receive any information regarding the processing of your personal data or/and this notice, at the following email address: [email protected] and phone number: +30 231 051 2500.

 

2. SOURCES OF PERSONAL DATA COLLECTION

The Company collects personal data directly from you and not from third-party sources. Your personal data is provided as part of your visit to the website, specifically when seeking to contact the Company, submitting a resume, completing an offer form, registering for current events, or subscribing to the newsletter by clicking the relevant links on the homepage.

For the purposes mentioned above and to fulfill the service you, as a user, have requested, it is necessary for us to process your personal data as described below. Otherwise, it will be impossible to provide the service.

 

3. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA, AND WHAT IS THE LEGAL BASIS FOR PROCESSING?

PROCESSING PURPOSE: USER COMMUNICATION WITH THE COMPANY

Categories of Personal Data: Personal identifiers, contact information, and data provided by the user for the above purpose (expression of interest in Franchise, Private Label, other collaborations)

Legal Basis for Processing (Regulation Provision):

Article 6, paragraph 1, point f

“The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially where the data subject is a child.”

Specifically, it serves to fulfill the user’s request and inform them according to their interests.

 

PROCESSING PURPOSE: RESUME SUBMISSION

Categories of Personal Data: Personal identifiers, contact information, resume content

Legal Basis for Processing (Regulation Provision):

Article 6, paragraph 1, point f

“The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially where the data subject is a child.”

Specifically, for evaluating a potential future collaboration with the user. Resumes are retained for as long as necessary for the purpose for which they are collected (maximum of 1 year), in accordance with the principles of necessity and proportionality.

 

PROCESSING PURPOSE: PARTICIPATION IN EVENTS ORGANIZED BY THE COMPANY AND ITS PARTNERS.

Categories of Personal Data: Personal identifiers, contact information

Legal Basis for Processing (Regulation Provision):

Article 6, paragraph 1, point f

“The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially where the data subject is a child.”

Specifically, it serves the registration of the user in the respective event.

NOTE: Additional terms and conditions apply, including the processing of the user’s data. The Company informs the user of the above during registration for each event.

 

PROCESSING PURPOSE: BNETGG FUNCTIONALITY

Categories of Personal Data: Personal identifiers, contact information

Legal Basis for Processing (Regulation Provision):

Article 6, paragraph 1, point f

“The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially where the data subject is a child.”

Specifically, it serves the registration of the user in the respective event.

 

4. APPENDIX: BNETGG APPLICATION PRIVACY POLICY

“ESPORTS CAFE P.C.” created this application solely to serve the customers of “BATTLENET GAMING STATIONS.” The “BNETGG” application is simple and user-friendly and is designed to meet the specific needs of each user. To provide better service, it is essential that you, the customer of “BATTLENET GAMING STATIONS,” understand that you need to provide us with certain information concerning the acquisition of points and consequently the vouchers you will be able to obtain. This Personal Data Protection Statement and the attached Terms and Conditions of Use of this application describe the data collection method by the “BNETGG” application, our use of such data, and the terms and conditions of use of this application. This Personal Data Protection Statement refers exclusively to your personal data, to which you grant us access based on the already existing consent given during your registration at “BATTLENET GAMING STATIONS” stores and while using this application.

2.2 General

The information voluntarily provided by users of this application is used by “BNETGG” to facilitate the acquisition of points and consequently the vouchers that you will be able to obtain. “BNETGG” does not distribute electronic addresses or any other information concerning users and customers of Battlenet Gaming Stations to any other organization or partner not affiliated with “BNETGG.”

2.3 Information Gathering

“ESPORTS CAFE P.C.” clarifies that anyone can install the application without providing personal information. However, “ESPORTS CAFE P.C.” offers services through its application that require user registration for the respective services and/or the disclosure of certain personal information (such as name, surname, mobile phone, etc.).

The disclosure of personal data to “BNETGG” is entirely at the user’s discretion, who does so in order to benefit from the products and personalized services offered by “BNETGG.” Any submission or communication by the user-sender to “BNETGG” through this application of requests or messages containing the sender’s personal data, for the purpose of registering as a member of the provided services, or/and participating in ongoing competitions, or/and generally enjoying the features and services offered by “BNETGG,” will imply that the sender of these requests or information explicitly consents to the retention of such data by “BNETGG.” The processing of such personal data will be exclusively for the purpose for which the message or request has been sent.

Visitors to our application are asked to provide us with their personal data only if they wish to obtain points and consequently vouchers that they can use exclusively at selected “BATTLENET GAMING STATIONS” stores, or register in our application. Specifically, if you are a minor, do not provide us with Personal Data without first obtaining the consent or authorization of your parents or guardians.

2.4 Use of Information

“BNETGG” collects two types of information about users: (1) information that the user provides when registering as a customer, and (2) information that the user provides during participation in contests held from time to time. “BNETGG” uses the information you provide during the electronic submission of the form for (i) processing the acquisition of points and consequently the vouchers you will be able to obtain, (ii) confirming and identifying the customer whenever necessary, (iii) offering new or alternative products/services provided by “BNETGG,” (iv) special offers by “BNETGG.”

2.5 Access to Information

The processing of points acquisition and consequently the vouchers you will be able to obtain requires the collection of personal data. Your provision of personal data means that you consent to these data being used by “BNETGG” employees for the reasons mentioned above. “BNETGG” requires its employees and application maintainers to provide users-customers with the level of security mentioned in this Personal Data Protection Statement. In no other case can “BNETGG” share your personal data with others without your prior consent unless required through a lawful process. Please note that under certain conditions, it is permitted or required by law or court decision to collect, use, and disclose your personal data, which has been collected online without your prior consent (for example, in the case of a court order).

2.6 Cookies

“BNETGG” may use cookies as part of the facilitation and operation of services through the application. Cookies are small files (text files) that are sent and stored on the user’s computer, allowing applications such as “BNETGG” to operate smoothly and without technical problems, to collect multiple user choices, to recognize frequent users, to facilitate their access, and to collect data for the improvement of the content of the application. Cookies do not cause harm to users’ computers or the files stored on them. We use cookies to provide you with information, and you should be aware that cookies are absolutely necessary for the “BNETGG” application to function correctly and without interruption.

2.7 Correction, Modification, or Deletion of Information

“BNETGG” allows its users to correct, modify, supplement, or delete data and information provided to “BNETGG.” If you choose to delete a piece of information, “BNETGG” will act to delete that information from its records immediately. For the protection and security of the user, “BNETGG” will try to ensure that the person making the changes is indeed the same person as the user. To access, modify, or delete your personal data, report problems related to the operation of the application, or make any inquiries, contact “BNETGG” via email at [email protected]. Changing or correcting your personal data can also be done through your profile in the application. Please note that we will do everything possible to protect your personal data, but the protection of your password in our application depends on you as well.

2.8 Transaction Security

“BNETGG” is committed to ensuring the security and integrity of the data it collects regarding users of its application. “BNETGG” has adopted procedures that protect users’ personal data provided to its application. These procedures protect users’ data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to verify that these data are accurate and used correctly.

2.9 Periodic Changes

“BNETGG” continuously expands, updates, and improves its application and related products and services. It will also update this policy accordingly. We recommend that you read this procedure periodically to stay informed about any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.

2.10 Acceptance of the Privacy Protection Procedures Applied by BNETGG

If you use this application, you accept and consent to this Personal Data Protection Statement as well as to the Terms and Conditions of use of the application announced through it.

For any dispute that may arise from the interpretation, appearance, and use of this application, the exclusive jurisdiction lies with the courts of Thessaloniki.

 

4. SECURITY

The Company processes your personal data in a manner that ensures their protection, taking all appropriate organizational and technical measures to secure the data and protect it from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access, and any other form of unlawful processing.

Access to your personal data is granted only to personnel or direct partners of the Company who are required to have such information.

In the event of a data breach involving personal data, the Company will comply with applicable law regarding breach notification.

 

5. DISCLOSURE TO THIRD PARTIES

To achieve the purpose described in paragraph 3 above, your personal data may be disclosed to external service providers contracted with the Company for this purpose or, as applicable, to other public authorities to fulfill your requests.

We may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, the ultimate holding company of our portfolio, and its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  1. To the extent that we are required to do so by law.
  2. In connection with any ongoing or prospective legal proceedings.
  3. To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  4. To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
  5. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, where, in our reasonable opinion, such authority would be reasonably likely to order disclosure of that personal information.

The information collected may be stored, processed, and transferred between any of the countries in which the Company operates so that it may be used in accordance with this policy.

Personal data may not be transferred to the following countries that do not have adequate data protection legislation equivalent to that in the European Economic Area: USA, Russia, Japan, China, and India.

 

6. GEOGRAPHICAL LOCATION DATA

The website may collect and process geographical location data to provide services requested by the user, only with the specific consent of the data subject, which can always be revoked.

In this case, consent will be requested through a known method, such as a pop-up window.

 

7. ADDITIONAL DATA THAT MAY BE COLLECTED DURING YOUR BROWSING

The following types of personal information may be collected, stored, and used:

  1. Information about your computer, including your IP address, geographical location, browser type and version, and operating system.
  2. Information about your visits to and use of this website, including the external source, the duration of the visit, page views, and website navigation paths.
  3. Information generated while using the website, such as when, how often, and under what circumstances you use it.
  4. Other information that you provide to the website with the intention of publishing on the internet, including your username, profile information, and the content of your publications.
  5. Any other personal information that you send to us.

Before disclosing any personal information of a third party, you must have that person’s consent to the disclosure and processing of their personal information in accordance with this policy.

 

8. DATA SUBJECT RIGHTS

This section outlines your rights concerning your personal data. These rights are subject to certain exceptions, reservations, or limitations. Please submit your requests responsibly.

The Company will respond as soon as possible and in any event within fifteen (15) working days from the receipt of the request. If your request is likely to require more time, you will receive relevant information.

To exercise your rights, you can contact us at the email: [email protected]

The Company ensures the smooth exercise of your rights:

  1. Right to information/notification. You have the right to request and receive clear, transparent, and easily understandable information on how we process your personal data, in accordance with the Company’s policies and procedures.
  2. Right of access. You have the right to access your personal data free of charge, in accordance with the Company’s policies and procedures, except in the following cases where there may be a reasonable charge to cover the Company’s administrative costs: manifestly unfounded or excessive/repeated requests, or additional copies of the same information.
  3. Right to rectification. You have the right to request the correction of your personal data if it is inaccurate or incomplete, in accordance with the Company’s policies and procedures.
  4. Right to erasure. You have the right to request the deletion or removal of your personal data when it is no longer necessary for the purposes for which it was collected or there is no legal reason for further processing, in accordance with the Company’s policies and procedures. The right to erasure is not absolute, as there may be a specific legal obligation or other legitimate reason for the Company to retain your personal data.
  5. Right to restriction of processing. In certain cases, you have the right, in accordance with the Company’s policies and procedures, to restrict or remove further processing of your personal data. Where processing is restricted, your personal data will be stored without further processing.
  6. Right to data portability. You have the right to request the personal data that concerns you and which you have provided to us in a structured, commonly used, and machine-readable format, and to transfer that data to another controller, in accordance with the Company’s policies and procedures.
  7. Right to object. You have the right to object, at any time and for reasons related to your particular situation, to the processing of your personal data, which is based on Article 6, paragraph 1, point f of the Regulation (processing for the legitimate interest of the Company), based on this provision. In such a case, the Company, as the controller, will no longer process the personal data unless it demonstrates compelling and legitimate grounds for processing that override the interests, rights, and freedoms of the data subject or for establishing, exercising, or defending legal claims.
  8. Rights related to automated individual decision-making and profiling. The Company does not engage in automated individual decision-making, including profiling.

 

9. HOW TO EXERCISE YOUR RIGHTS

The exercise of the above-mentioned rights requires the submission of a written request to the Company, in accordance with its policies and procedures.

The Company reserves the right to respond no later than one month from receipt of the request, in accordance with the terms of the Regulation and its policies and procedures.

 

10. RETENTION PERIOD FOR PERSONAL DATA

For each category of personal data, the Company determines the retention period of the personal data in accordance with the provisions of the law for each category of personal data and its internal policies and procedures.

 

11. COOKIES

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a server and stored in the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” or “session” cookies: a persistent cookie will be stored by a browser and remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session when the browser is closed.

Cookies usually do not contain information that personally identifies a user, but personal data that we store may be linked to the information stored and obtained from cookies.

We use both session and persistent cookies on our website. We may use Google Analytics and Adwords on our website to recognize a computer when a user visits the website, to track users while navigating the website, to enable the use of a shopping cart on the website, to improve the functionality of the website, to analyze the use of the website, to manage the website, to protect against fraud and to improve the security of the website, to personalize the website for each user, and to target advertisements that may be of particular interest to specific users.

Most browsers allow you to refuse to accept cookies — for example:

  1. In Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced.”
  2. In Firefox (version 24) you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the menu, and deselecting “Accept cookies from sites.”
  3. In Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

You can delete cookies already stored on your computer — for example:

  1. In Internet Explorer (version 10), you must manually delete cookie files (you can find instructions at http://support.microsoft.com/kb/278835).
  2. In Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy,” then selecting “Use custom settings for history,” clicking “Show Cookies,” and then “Remove All Cookies.”
  3. In Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site data” before clicking “Clear browsing data.”

Deleting all cookies will have a negative impact on the usability of many websites.

 

SECURITY OF YOUR PERSONAL DATA

We take the necessary technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data. We store all personal data you provide on secure (password- and firewall-protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

 

REVISIONS TO THIS NOTICE

Our goal is to continuously review and update this Notice to comply with data protection laws and new developments. Any updates to this Notice will be promptly communicated to you.

 

THIRD-PARTY WEBSITES

Our website includes hyperlinks and information from third-party websites.

We cannot control and are not responsible for the privacy policies and practices of third parties.

 

CONTACTING THE SUPERVISORY AUTHORITY

For further information and advice on your rights or to file a complaint, you can contact the Data Protection Authority:

Postal Address: Data Protection Authority,

Offices: 1-3 Kifisias Avenue, 115 23, Athens

Phone: +30-210 6475600

Fax: +30-210 6475628

Email: [email protected]

 

JURISDICTION

For any dispute that may arise, the exclusive jurisdiction lies with the courts of Thessaloniki.

The person responsible for information and data protection is LANCOM LTD, with contact details at 40 Vasileos Irakleiou St, 54623, Thessaloniki, Greece, phone: 2141001000, email: [email protected].