INTERNET STATION SUPPORT

Learn more about Battlenet services

station-support2

BATTLENET

SUPPORT

Battlenet supports more than 70 independent shops with unique setup Powered by Battlenet. If you want to create your own Gaming – Internet Station, without any special requirements that usually a Franchise Store has, or you already have a store in operation, then the Technical Support Services by Battlenet is the solution.

CAFEPRO®, THE TOP TIME CHARGING PROGRAM

24/7 Technical Support

DIRECT REPLACEMENT of critical equipment

SUPPORT

IN PRACTICE

With this service, you get the full computer operating platform of a Battlenet Gaming Station, configuration of the network, servers and Internet as well as the top time charge program Cafepro®.

SMOOTH OPERATION
SMOOTH OPERATION
SOLUTION TO ALL YOUR PROBLEMS
All that you assume is the seamless operation of the store with your staff, leaving the bustle of daily engagement with the problems of the games and the computers to us.
WHITE LABEL SOLUTION
WHITE LABEL SOLUTION
CHOOSE YOUR DESKTOP
The desktop can have the distinctive "Powered by Battlenet", but there is also the option of custom desktop of your choice or your chain (white label solution).
24H SUPPORT
24H SUPPORT
UNLIMITED SUPPORT
Technical support operates 24 hours and is available by phone or via e-mail, without any limitation in number of events.
Technical Support Powered by Battlenet, also includes the immediate replacement of your store critical equipment, such as servers, cash machines, routers, switches, with our own equipment at no extra charge.

CAFEPRO®

TIME CHARGING PROGRAM

A fully modern solution for the full and effective internet cafe management created exclusively for owners, managers, employees and customers, without requiring technical knowledge and special training.

Increased Security Level

Increased Security Level

The new 4th generation Cafepro offers two additional innovative security systems that have never been applied to time charge applications:

• Client Anti-Kill Technology
This technology does not allow termination of the Client program from task managers ensuring that no one will deliberately terminate Cafepro.

• System Clock Guard
This application does not allow changing the time and date, thus avoiding any malicious attempt to fool the billing system.

Game Management

Game Management

GameInstall allows replication and synchronization of games and saves them from your store’s Game Server, to the local disk of the terminal. It also manages the keys and licenses of the most popular games in market. This means savings for the company (less purchased keys), a transparent support to your customers (automatic management of keys on all computers, without fear of "theft of") and last but not least providing additional services to customers (saves the automatically transferred games regardless of the computer being used each time).

Continuous updates with new features

Continuous updates with new features

Cafepro evolves with you, but it also evolves itself in parallel! With the upgrading system incorporated, it ensures that all new versions that resolve potential weaknesses or bring revolutionary new features, will be installed without complicated technical procedures.

Members Automation

Members Automation

There is no need to have a large store to realize how important it is while working to have no delays in serving your members in the cashier - especially in peak hours and days. Cafepro makes your job easier by offering a set of automated solutions in managing your members:

• Numeric Code
• Personal remote billing code
• Barcode scanner
• Magnetic card reader

INTERESTED IN

INTERNET STATION SUPPORT SERVICES?

ΕΠΙΚΟΙΝΩΝΗΣΤΕ ΜΑΖΙ ΜΑΣ

Μη διστάσετε να επικοινωνήσετε μαζί μας για οποιαδήποτε πληροφορία ή απορία.

Not readable? Change text. captcha txt